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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Transparent plans with affordable prices.

Decided to go ahead as the prices were the lowest and offered maximum cover. The rest of the companies were miles away on both prices and cover Reviewed on: 1st September 2022

No fuss

I set up this policy upon purchasing my first home. It was a no fuss smooth transaction from start to finish. Would definitely recommend! Reviewed on: 1st September 2022

Excellent value for money

Getting a home insurance policy with Policy Expert was really easy and excellent value for money. Reviewed on: 1st September 2022

Extremely happy

As a first time buyer I found the process in getting home and contents insurance with policy expert seamless, reasonably priced and exactly what we were looking for. Will definitely be recommending! Reviewed on: 1st September 2022

Insurances

I have a few policies with Policy Expert, all round value for money and benefits Reviewed on: 1st September 2022

Easy to sort and good value

The website made it very easy to sort out my new policy and the value compared to other companies was excellent. Reviewed on: 1st September 2022

Excellent

Excellent service and provided exactly what I needed. Reviewed on: 1st September 2022

Top marks & customer focussed

Comparison website introduced me to Policy Expert, they offered a review of the policy and included items such as key safe and legal cover within the price which made it more cost efficient. Reviewed on: 1st September 2022

Brilliant cover

This is our first Policy with Policy Expert. The application process was simply and straightforward offering fantastic cover for a very reasonable price, that simply couldn't be matched. We're happy that PE has our back, should anything happen. Reviewed on: 1st September 2022

Good price and quick processing

We obtained a quote through a comparison website and the process of completing the policy purchase was fast, straightforward and transparent. We haven't made any claims yet, so cannot comment on that. Reviewed on: 1st September 2022

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