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Policy Expert : Home insurance reviews

4.73
Based on 9,137 reviews, last reviewed 11th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026
RICHARD C's avatar
RICHARD C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good value for money, very competitive.

5
Very easy to set cup home and contents insurance, As with all insurance products, " the proof of the pudding will be in the eating" I.e. How easy making a claim will be, should it be necessary. Reviewed on: 10th September 2021

Excellent

5
I’ve taken out home insurance with policy expert for three years now. Excellent quality for money. Fantastic customer service and so easy to manoeuvre the sight and policy information. Couldn’t be happier. Reviewed on: 10th September 2021

Very good

5
Bought home insurance from Policy expert this year. Hands down the cheapest, but has all the extras included in the price. Website and all login great and user friendly. Reviewed on: 10th September 2021

Good quick and easy service.

5
Very easy to do on line, very competitive Reviewed on: 10th September 2021

Great service & pricing!

5
Having look at a number of policy providers we wanted someone who offered the right level of cover for the right price and Policy Expert ticket all the boxes!! Reviewed on: 10th September 2021

Home Insurance processing

2
I got a quote on moneysupermarket and policy expect came top and met me needs and fair price. Reviewed on: 10th September 2021

Affordable insurance

5
Affordable insurance Easy form to complete Recommend by my daughter Saved me £££’s Reviewed on: 10th September 2021

Good Prices

5
Matched the cheapest quote l could get on the internet. Excellent customer service and value for money. Reviewed on: 10th September 2021

Easy

5
Quick and easy to set up and very cheap Reviewed on: 10th September 2021

Very Good Value For Money

5
Very Easy To Taylor Your Quote,Competitive ,All The Cover I Required At Good Value Reviewed on: 10th September 2021