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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great Service & value for money.

I spend alot of time looking for the best provider for insurance, car, house & pet. I found Policy Expert's website very easy to use, the extra's at no additional price were very good and the over all cost was one of the best. Many thanks. Reviewed on: 10th September 2021

Cheaper home insurance

My Home insurance renewal came in at almost double last year so I did a look up for comparisons & Policy Expert came in a lot cheaper.As my son has his car insurance with them & never had any complaints I decided to go with their quote.saving myself just over £76 per year. Reviewed on: 10th September 2021

quick and easy to deal with

simple process for a good deal on my home insurance Reviewed on: 10th September 2021

Excellent service

Efficient and easy to deal with. Best value for money Reviewed on: 10th September 2021

Best on the market

On renewing my insurance and being quoted a higher figure with my current provider I was pleasantly surprised and delighted when I found policy expert. Reviewed on: 10th September 2021

Efficient

No problems with setting up the policy which covers all the needs at a reasonable price. Reviewed on: 10th September 2021

Good price

Everything covered at a good price Reviewed on: 10th September 2021

Unbeatable price

My previous insurance company wanted a ridiculous renewal fee. Even after speaking to someone direct they couldn't do much better. Policy expert were fantastic, best price and so easy to arrange. Would recommend to everyone I know. Reviewed on: 10th September 2021

Really easy to use and a good price

This was very straight forward and simple, I had all the information I need and it was very clear and easy to understand. Reviewed on: 10th September 2021

Great

All round easy experience, just what I wanted and made things very stress free. Highly recommended. Reviewed on: 10th September 2021

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