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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Straightforward, no fuss.

This is my first home insurance policy and I'm quite pleased with Policy Expert so far. Would recommend. Reviewed on: 10th September 2021

Good value for money.

Shopped around and found that Policy Expert gave me what I wanted at a great price! Reviewed on: 10th September 2021

Great value for money

Easy to arrange and great value for money Reviewed on: 10th September 2021

Policy Expert Home Insurance

Taken out home insurance with Policy Expert, excellent value compared with other providers. Only negative is the hefty excess for accidental damage. Reviewed on: 10th September 2021

Great price and helpful friendly staff

Was looking to change from our current provider who would not improve on their quote. Policy expert quoted half the price for same cover! I checked out reviews of Policy Expert and all good there so it was a no brainer to switch to them. We had to contact them to discuss a query and the staff were very helpful and friendly and quickly talked through and sorted any issues we had. Highly recommended! Reviewed on: 10th September 2021

Quick and easy

Very straightforward, clear and great price too. Very happy with my cover. Reviewed on: 10th September 2021

So easy and obvious to do

I have been insured by Policy Expert a number of times now and always find the documentation quickly available, easy to understand and value for money - a stand-out insurance company! Reviewed on: 10th September 2021

Happy

Very easy to deal with and set up insurance Reviewed on: 10th September 2021

And breathe.....

Stress of changing to another provider taken away by quick easy understandable communications to new customers and was an easy choice to click sit back and relax. Reviewed on: 10th September 2021

Good value

Easy to do on line. Best value for money. Reviewed on: 10th September 2021

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