Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Affordable insurance covering all of my needs and more

5
Quick and easy to set up. Great communication and value for money. Reviewed on: 10th September 2021

Great

5
Higher limits on rebuild costs means my mortgage company are more than happy with the value to rebuild, makes my life so much easier. Reviewed on: 10th September 2021

Quick, easy and competitive

5
Used many times, always up there price wise and offer great customer service. Reviewed on: 10th September 2021

Very easy to deal with

5
Really easy to deal with, any questions answered quickly and very friendly Reviewed on: 10th September 2021

Value for money

5
Straightforward quote process and competitive price Reviewed on: 10th September 2021

Excellent company

5
Easy online application, very reasonable price to suit your needs and quick response thank you Reviewed on: 10th September 2021

Very clear and simple to purchase.

5
Straight forward to set up and gods comprehensive cover. Reviewed on: 10th September 2021

Straightforward, great value

5
Very simple process, great value for money, would highly recommend Reviewed on: 10th September 2021

Fast and efficient

5
Great experience from start to finish Reviewed on: 10th September 2021

Home insurance

5
Great easy process and a super price Reviewed on: 10th September 2021

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products