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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Best service

It's 1st month and I am happy to suggest my friends Reviewed on: 9th September 2021

Cheap and cheerful

Cheap cover including basics. Had to call to cancel auto renew and found them a tad pushy but that's the industry Reviewed on: 9th September 2021

Excellent policy/service

Brilliant package, easy to navigate website, great price & helpful service. Reviewed on: 9th September 2021

Value for Money

My home insurance was value for money, after looking on comparison sites I realised I was getting more for my money. Reviewed on: 9th September 2021

Great Service

Very easy to obtain a quote, good competitive price, great service. Reviewed on: 9th September 2021

Cheap and upto date

They have made it so easy to take out my home insurances. They have sent all documents and made sure it was the right insurance for me and a very competitive rate. I would recommend them . Reviewed on: 9th September 2021

Saved lots by changing to Policy Expert!

My brother changed me over to Policy Expert and saved me £387.16! So I was very very pleased! Reviewed on: 9th September 2021

Hassle free and super efficient

The insurance policy ticked all the boxes at a affordable price and the experience to set up was hassle free and super efficient. Highly recommended! Reviewed on: 9th September 2021

Very easy and great price!

I managed to get a great deal on my home insurance and it could not have been quicker or easier to set up. Reviewed on: 9th September 2021

Home insurance

The website was easy to navigate and organise the best deal for me. Reviewed on: 9th September 2021

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