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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Saving me lots of pennies, keeping my home safe

I was made up to come across Policy Expert when looking for home insurance. My current policy with Halifax had almost doubled in price compared to the previous year and I was very disappointed. When I found Policy Expert I read reviews and was so happy to see nothing but positive reviews and great feedback! Policy Expert was half the cost of my previous home insurance, and even offers the emergency cover free for the first year. There was no reason for me to look anywhere else! I completed all the necessary information and had secured my home insurance within minutes! Of course home insurance is an insurance we all hope to never need, but I have no doubt that Policy Expert will offer excellent service if and when I need them. Reviewed on: 9th September 2021

Straight forward

Really easy to set up and competitive prices. Reviewed on: 9th September 2021

Up with the Best

Easy to use … competitive prices … first class range of choices … what more could you want? Reviewed on: 9th September 2021

easy application simple procedure

it is convenient to apply home insurance from the website, fee is low and clear. But unlike some other firms that offer special discount for existing client on other kinds of insurances . Reviewed on: 9th September 2021

Right Policy, Right Price

I found a policy that met all my needs at a very competitive price compared to the competition… The process was quick and easy, couldn’t be happier. Reviewed on: 9th September 2021

Made switching easy

Better quote from Policy Expert than from my existing home insurer at time of renewal. Online switch and documentation clear. Quite accurate. Easy and no hassle service. Reviewed on: 9th September 2021

Insurance made Easy

An excellent company providing a great service! Excellent value policies that are easy to set up! Good customer service willing to help find the right product to suit all needs! Reviewed on: 9th September 2021

Easy peasy

From start to finish it was quick and easy to find a new policy! Also the fact it has saved me some money is fantastic Reviewed on: 9th September 2021

Good value

This is an excellent policy for a very good price. Reviewed on: 9th September 2021

Returnee

Been with Policy expert before, but went to another company. This was not as good as Policy expert, as I get update e-mails, every so often. Reviewed on: 9th September 2021

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