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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick and easy cover

5
Policy expert were recommended to me by a work colleague. I looked them up. Filled in my forms. Got a quote. Paid it. Covered just like that! Love it. Had to make a call to customer service. Couldn’t be more friendly and helpful. Such a treat. Can’t fault them. Reviewed on: 9th September 2021

Great Experience

5
I’m pleased with deal on my car insurance. Process of buying was quick and easy. When I called and request green card I received it by email in 2 minutes. Excellent service Reviewed on: 9th September 2021

At last - An insurance policy that is as transparent as it is value for money!

5
Found Policy Expert to be very competitive. The whole experience of changing my buildings and contents insurance was made really easy with easy to read at a glance documents. Would thoroughly recommend Reviewed on: 9th September 2021

Value

5
Excellent cover at a bargain price Reviewed on: 9th September 2021

Excellent service.

5
The website is very easy and quick to use. Would definitely recommend Reviewed on: 9th September 2021

Amazing company

5
Thank you the bring , so easy to join and so supportive Reviewed on: 9th September 2021

Simple, easy and cost effective

5
Easy to setup online, best price. Couldn’t be happier. Reviewed on: 9th September 2021

Great and easy

5
Fab price and easy process. No problems at all. Reviewed on: 9th September 2021

Excellent home insurance at the best price

5
Policy Expert gave me the best possible home insurance coverage I was looking for and it was the best price among all the companies I compared them with. Their service was excellent from start to finish, simple but comprehensive in nature and very thorough. I would not hesitate to recommend them to others based on my experience with them. Reviewed on: 9th September 2021

Quick easy

5
Hi good cover for the money quick easy online policy Reviewed on: 9th September 2021

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