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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great, affordable house insurance

The cost of the insurance has been so cheap for everything included - helpful staff too Reviewed on: 9th September 2021

Great Price

searched many companies comparing service, price and products offered. Overall came out excellent value. Reviewed on: 9th September 2021

Great to deal with, comprehensive cover

Used policy expert for a while not on various properties. Always offer the best cover at best price and are a pleasure to deal with Reviewed on: 9th September 2021

fair price brill service

good in terms of insurance companys easy to use. Reviewed on: 9th September 2021

Great cover at a great price

My old insurance provider gave me a renewal quote which I wasn't happy with, so looked elsewhere. Came across these guys. Had the same cover but at a much lower price. Very happy. Hope it continued when it comes to renewal time! Reviewed on: 9th September 2021

Great deal

Policy Expert offered the best deal, exactly what I wanted and the most competitive price. Great value and cover combined. Reviewed on: 9th September 2021

Quality insurance at low cost

Brilliant service and great quality insurance at fantastic prices Reviewed on: 9th September 2021

Great Service

Easy to communicate with and very helpful! Reviewed on: 9th September 2021

Great service

Brilliant kept me updated at all times Reviewed on: 9th September 2021

Good product, good price

Cover was suitable at a much cheaper price compared to competitors. Reviewed on: 9th September 2021

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