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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Value for money

Really competitive price and comprehensive cover - happy bunny Reviewed on: 9th September 2021

First class cover

I saved over £100 and got a far better cover than my previous insurers Reviewed on: 9th September 2021

Great Package, Amazing service. Just Brilliant

I am very happy with the service and prices provided to me. It was a very great experience Reviewed on: 9th September 2021

Great Service

I had a couple of queries, these were answered and received great service Reviewed on: 9th September 2021

Revelation

A very attractive offer, inexpensive, extensive, friendly service, reliable, Reviewed on: 9th September 2021

Superb service

An excellent experience from obtaining the quote to contacting the customer service department on the telephone. Worthy winners. Reviewed on: 9th September 2021

Fuss Free and FABULOUS

I always do a comparison every year at renewal time and they were the most competitive for my requirements. Their communication has been fuss free and fabulous as I am disabled customer who needs everything in large print writing ✍️ I would happily recommend them to everyone on their inclusive and understanding experience I have had, which isn’t always the case so they are definitely more intelligently aware of customers differing communicative needs Reviewed on: 9th September 2021

a good insurance company

excellent customer service and helpful advisors that are fully knowledgeable in their work Reviewed on: 9th September 2021

Good Company

Good customer service and easy to use website Reviewed on: 9th September 2021

Brilliant service

Brilliant service, easy to get hold of, competitive prices Reviewed on: 9th September 2021

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