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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to set up

Very helpful and top service from your staff Reviewed on: 9th September 2021

Quick, easy and good value

Really happy and would not go anywhere else! Reviewed on: 9th September 2021

Great

Great the price came in the best would recommend Reviewed on: 9th September 2021

Helpful, friendly and super easy

Policy Expert were such a huge help to me when I was going through one of the hardest times. My home had an accidently fire due to the hot summer and Policy Expert were there every step of the way. They made every single step of each process super easy and the team are very friendly, it made ushc a massive difference having people on board that are caring and thoughtful. I would 100% recommend as a insurance company Reviewed on: 9th September 2021

Easy quote, great price.

Easy to use site and good value. Reviewed on: 9th September 2021

Quick and easy to use

Very efficient website, will definitely recommend to my large family. Reviewed on: 9th September 2021

Money saving

Love how quick, easy and reasonable the pricing is to get all this set up at ya finger tips Reviewed on: 9th September 2021

Good advice given when calling up about a potential claim

Great advice. Would recommend to family and friends Reviewed on: 9th September 2021

Great policy

no nonsense company that is throughly recommended Reviewed on: 9th September 2021

Does as it says on the box.

Very helpful and provided me with all the information I needed. Reviewed on: 9th September 2021

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