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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home insurance

Best price everything seems to be so easy, keep me upto date with emails no problems Reviewed on: 9th September 2021

Excellent service

Quick and efficient. Good cover and straight forward. Reviewed on: 9th September 2021

Easy set up

I hadn’t heard of Policy Expert but a quick Google reassured me that my home was in great hands for quite a bit less than we were paying elsewhere. It was also so easy to set up. Reviewed on: 9th September 2021

Quick and easy

Arranged our home insurance with everything we wanted covered quick and easy at a fair price. Reviewed on: 9th September 2021

Quick and easy service 10/10

I don’t know what to say as it’s was straight forward click of a button and done all the cover I needed perfect Reviewed on: 9th September 2021

Outstanding

Very impressed with the communication. Excellent price. I would definitely recommend this company to anybody. I really can’t fault them. Reviewed on: 9th September 2021

Great website & great price!

Easy to renew your household insurance very competitive price. Reviewed on: 9th September 2021

Expert by name and nature

My last insurance provider offered to renew my home insurance for more than I'd paid the previous year, and whilst I have absolutely no complaint about their service, after careful research and their best efforts, they were in no way able to match like cover provided by Policy Expert for £100 less per year. Easily set up online to continue from date specified. What's not to like? Reviewed on: 9th September 2021

quick, helpful and competitive prices

found policy expert very easy to deal with and would definitely recommend Reviewed on: 9th September 2021

Friendly staff

Haven’t claimed so cannot comment on that but moved house & all dealt with very well by friendly staff. Reviewed on: 9th September 2021

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