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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Really pleased for find a far more affordable insurance

Things I really liked ... - An easy to complete application process - Where things not clear, easy to find further details - where options available, I could toggle things about and see how the price was impacted. For example, adjusting the excess, I can see the impact on the price and so find a balance between excess exposure and the actual price of the policy - The additional of also having cover for home issues (emergency plumber, gas, etc...) and options for that was also nice to see. I could dig into that and see what was offered and what it cost Overall, a good experience. I'll be interested to see what the renewal looks like in a year from now. My previous insurer wanted to change me an extra fee to just renew ... hence my motivation to simply walk and find a better offer. Glad I looked because this gives similar cover at a far better price. Reviewed on: 9th September 2021

Quick and competitive

Took my insurance out with policy expert best price Reviewed on: 9th September 2021

Great so far!

This is our first home and we've used Policy Expert to insure our contents. Great so far. Reviewed on: 9th September 2021

Quick and easy

Excellent, so quick and easy. Took all the stress out of buying and a good price aswell Reviewed on: 9th September 2021

Great price

Easy to use, great price, happy so far Reviewed on: 9th September 2021

Easy sign-up and clear policy details

Straightforward to sign up and good follow up with policy details. Good so far but if a claim has to be made then hope the good experience will continue Reviewed on: 9th September 2021

Quick Easy and Competitive

Swapped over to Policy Expert after paying for years over the odds for house insurance. Policy Expert offered the equivalent cover at a much cheaper rate and was quick and Easy to complete online Reviewed on: 9th September 2021

quick, easy and vfm

good price, easy application, very swift Reviewed on: 9th September 2021

Easy quick simple cheap

Easy to set up the policy and the best price available for the cover i needed. Cannot fault them Reviewed on: 9th September 2021

Home insurance review

I did my home insurance online and the website was so easy and self explanatory, I had no issues whatsoever and it was a quick and easy process, the option was also there if I needed to speak to anybody which was also very helpful. Reviewed on: 9th September 2021

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