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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home Insurance Review

Excellent helpful service; good price Reviewed on: 9th September 2021

Fast efficient service.

Policy expert gave me a very competitive quote and provided a very fast efficient service. Reviewed on: 9th September 2021

Great price and great cover

The best priced policy for home insurance that came with a lot better cover than I previously had, haven’t had to claim so unaware on policy procedure but they also came out tops for car insurance so I have changed that over too! Reviewed on: 9th September 2021

Simple, easy process

Simple, easy process which takes no time at all to set up! Reviewed on: 9th September 2021

Great insurance provider

Very easy to register and good customer service. Reviewed on: 9th September 2021

Efficient customer service

Excellent price, good customer service and also very short waiting times to speak to a member of staff Reviewed on: 9th September 2021

Made so easy from start to finish.

The whole process of setting up the insurance was so easy from start to finish it really took the headache out of a job that I hate doing! Reviewed on: 9th September 2021

Fantastic

Easy to use online. Didn’t take too long and I’ve had travel insurance in the past with this company. I have total faith in this company and will buy again without a second thought. I had a good price for both buildings and contents and during these times where money is short it’s worth getting a quote. Give them a go. Reviewed on: 9th September 2021

very good

cheap as chips and easy to set up Reviewed on: 9th September 2021

Perfect Policy

The Policy Experts were perfect choice for us for our home and contents insurance. Very simple, straight forward and best cheap price insurance. Thank you Policy Experts you have saved us some £££. Reviewed on: 9th September 2021

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