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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Reliable company

5
I’ve dealt with this company for years Reviewed on: 9th September 2021

Nothing to complain

5
I guess having nothing to complain about a insurance company is a plus anyway. Reviewed on: 9th September 2021

Excellent insurer

5
Great insurance company which you can save a lots of money Reviewed on: 9th September 2021

Easy set up at a good price

5
Took me all of 15min to set my home insurance up and at a good price Would highly recommend 5⭐ Reviewed on: 9th September 2021

Value for money

5
Quick and easy and good value. No hassle and completed in jiffy. Reviewed on: 9th September 2021

So far so good

5
So far so good! Not had any issues but when I have spoken to a representative, they have been brilliant and helpful. Reviewed on: 9th September 2021

Excellent

5
Best cover and the cheapest around Reviewed on: 9th September 2021

Great value

5
Very competitive price for a comprehensive level of cover Reviewed on: 9th September 2021

Excellent price and quick to get a quote

5
It was quick and easy to get the quote and the insurance Reviewed on: 9th September 2021

Write a review, with no real opinion, for a prize

2
Never claimed for home insurance, so no idea how good a company is. This one was cheapest on comparison site this. Reviewed on: 9th September 2021

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