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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Cheap & great with communication

Policy expert wre by far the cheapest insurance for our new home. They've been great to get hold of, and their communcation is second to none! Reviewed on: 9th September 2021

Good value and great customer service

The process of obtaining the policy was straightforward and clear. My policy documents were easily accessible and a query I had was dealt with quickly. The price I paid seemed very reasonable as compared with other providers. Reviewed on: 9th September 2021

Great price and cover

Simple and easy to deal with. Good prices for cover Reviewed on: 9th September 2021

Just amazing

Quick, easy and affordable price Reviewed on: 9th September 2021

Great value.

This was pur first time getting home insurance. Professional service at a great value. Highly recommend. Reviewed on: 9th September 2021

Simple

Home insurance was simple to purchase and easy to understand Reviewed on: 9th September 2021

Best value in the Marketplace

A comprehensive quality product covering all the bases. Excellent value product that I believe is the best in the market! Reviewed on: 9th September 2021

Excellent service

The whole experience was simple and easy to use. I feel that I have a good deal on the house insurance. Reviewed on: 9th September 2021

Great value

Great value for money. Quick and easy process. Reviewed on: 9th September 2021

Straight forward & understandable

Very competitive user friendly. I know what is covered & what is not. Reviewed on: 9th September 2021

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