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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great service and great cost

Very friendly and full service for a very affordable and accessible amount. Just what we were looking for. Many thanks indeed. Reviewed on: 9th September 2021

Great home insurance provider

Reasonably priced home insurance, and covers everything we need. Reviewed on: 9th September 2021

good cover at reasonable price

I was happy with the price and level of cover Reviewed on: 9th September 2021

The cheapest insurance...

We have been paying for home insurance from other firms for the last 3 years since we bought our new house and didn't realize until I came across Policy Expert that we could have saved atleast £30 per month!!! Amazing! And customer service has been awesome too! Reviewed on: 9th September 2021

good value user friendly

everything was explained in full and went well no hiccups. Reviewed on: 9th September 2021

Helpful, knowledgeable and friendly

Each time I have contacted with a query, I have been given correct information and help. Reviewed on: 9th September 2021

Cheapest by comparison

Simple and easy to access and by far the cheapest home insurance I've found. My partner now also uses Policy Expert for his Home Insurance. Reviewed on: 9th September 2021

Easy to use

Good service, easy to use, straight forward Reviewed on: 9th September 2021

Easy and and uncomplicated

Such an easy company to set up my home insurance with and saved me money on last years policy with a rival brand. Would definitely recommend Reviewed on: 9th September 2021

Good value policies!

Although we have never made a claim, we found the policy to be well priced and the purchase was simple. We also raised money for Radio Caroline - to help them maintain their historic ship and stay on (internet) air - by buying via easyfundriaisng dot org! Reviewed on: 9th September 2021

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