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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Pleasant and easy to deal with

Efficient, professional service, would highly recommend. Reviewed on: 11th September 2020

Good price

Easy to use website and very good price Reviewed on: 11th September 2020

Great price and additional benefits

Picked Policy Expert after reviewing several sites, great price which included additional cover compared to a lot of other companies Reviewed on: 11th September 2020

Decent price for good cover

Good price and a good level of cover. Easy to set up policy and service has been good so far. You hope you never have to use insurance but only if you do will you find out just how good your insurance cover and company is. Reviewed on: 11th September 2020

Easy to deal with

Found a quote online. They were not the cheapest, but the policy had everything I was looking for. Had to phone up just to check my hearing aids were covered ,but that was easy, and the quote actually came down one pound when I supplied full details about them. Reviewed on: 11th September 2020

Value for money, simple, user friendly site.

My search showed Policy Expert to be very competetively priced and saved my £90 compared to my previous renewal price. Reviewed on: 11th September 2020

Excellent

Excellent service and a very very reasonable price! I’ve saved a small fortune switching to this company! Reviewed on: 11th September 2020

Best policy Insurance

Good customer service, reliable and good value. Reviewed on: 11th September 2020

Excellent value.

Having been a Legal & General customer for a number of years I FINALLY saw sense and started to shop around for a more competitive quote. I was delighted to receive similar levels of home and buildings cover for over £300 less than the renewal quote L&G had sent me. In fairness to L&G, I was encouraged in my renewal letter to seek other quotes as they stated I may be able to find cheaper quotes from other providers. It was a very simple process to change over and although I hadn’t heard of PolicyExpert prior to my online search, I was encouraged by a number of positive reviews left by highly satisfied customers and noting that PolicyExpert is rated the No. 1 home insurance provider on the independent review website Reviewcentre.com. Reviewed on: 11th September 2020

House insurance policy.

Very easy website. Price was very good. Reviewed on: 11th September 2020

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