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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great Price, Great Cover

It was so easy to set-up, no hassle at all. Got a really great policy for half the price of some competitors. Checked customer satisfaction before confirming and everyone had only good to say about service and cover. Reviewed on: 10th September 2020

Good

Ease of website and offers keep you informed and when it's time to renew they give you a good price. Reviewed on: 10th September 2020

Easy to set up, good value

My home insurance was super easy to take out. It was all done online and even better it was a great price - cheaper than my renewal with the previous insurer for the same cover and better. Would recommend. Reviewed on: 10th September 2020

Five star award

I got this policy at a two star hotel price and was amazed to see it was more like a five star package.... Reviewed on: 10th September 2020

So easy and friendly

Updated my policy. Wa more like a chat. All done so well, welcoming and just the right tone.. Reviewed on: 10th September 2020

Great policy

I’m happy with the insurance ,I’m strongly recommending Reviewed on: 10th September 2020

Does what it says

Easy web based system to ensure you are only paying for the cover you need with no addons or black holes. Definitely recommend to family and friends Reviewed on: 10th September 2020

Good policy at a good price

Always worth looking up for a quote Reviewed on: 10th September 2020

Ins

Happy,.. ,,.,,...................... Reviewed on: 10th September 2020

Lovely customer experience

Getting the policy sorted and setting everything up was easy and hassle free. I would recommend them to anyone. Reviewed on: 10th September 2020

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