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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent Choice

I wanted to see if any insurance companies could give me a better deal then the one I had. First Choice offered me more but for less money and hassle free. Reviewed on: 10th September 2020

Great cover at a competitive price

Did a lot of searching based on the cover i already had within the top ten and this fulfilled all my requirements and save me £80 a year Reviewed on: 10th September 2020

home insurance experience

Found Policy Expert on the internet and it could not have been easier to use got the level of cover that I wanted at the best price that I could find well done from a satisfied customer. Reviewed on: 10th September 2020

Sorted

Good price good service sorted quick Reviewed on: 10th September 2020

Good value

Quick, easy, and very competitive Reviewed on: 10th September 2020

Fantastic and simple

Was straight forward, price offered best around, with cover required. No brainer! Reviewed on: 10th September 2020

Valued home insurance.

A straight forward sign up online and very good value for the premium paid. Reviewed on: 10th September 2020

Excellent Price

Beat my renewal quote by £30. But this policy came with free Legal Cover... so saving more like £60. Great deal. Reviewed on: 10th September 2020

Great value with no compromise

This was excellent value insurance without any compromise on cover. A great choice. Reviewed on: 10th September 2020

Best Yet

I had a pleasant experience buy insurance this time ...other years have been fraught trying to sell ,’ add ons’...the young man that helped me was an asset to the company ...polite , helpful and considerate Reviewed on: 10th September 2020

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