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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent prices

5
Excellent prices on my home insurance. Reviewed on: 10th September 2020

Excellent

5
The best of best service in the whole of uk got the brilliant price for insurance highly recommend. Reviewed on: 10th September 2020

Best cover, best price

5
Easy to use website, easily the most competitive prices and comprehensive cover for all of our insurance needs. Have used many times over as never let us down or try to confuse. Reviewed on: 10th September 2020

Superb

5
Well worth your money for both value and service Reviewed on: 10th September 2020

Best price and service

5
Policy Expert are efficient and professional. They offer the best prices for their various policies. Reviewed on: 10th September 2020

Simple to set up.

5
Really easy to fill in the forms online must be the quickest and easiest I’ve done. Policy documents are emailed so will be easy to find should you need them. Reviewed on: 10th September 2020

Competitive prices and cover

5
Excellent prices Extras included in the price which are charged with other providers. Reviewed on: 10th September 2020

Excellent

5
Easy to use web site. Excellent competitive quotes which met all our requirements. Would recommend Reviewed on: 10th September 2020

Excellent price and easy to do

5
After searching on various websites for a new new provider for building and contents insurance ,Policy expert was a winner on several sites and l am happy to have used them. Reviewed on: 10th September 2020

Easy transfer of policy

5
Buildings and Contents insurance up for renewal, found Policy Expert a much cheaper quote. Dealt with online effectively and promptly. No fuss . Documents made available on line. Would highly recommend Policy Expert. Reviewed on: 10th September 2020

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