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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great site to visit

great site to visit very easy to navigate and fast with the results Reviewed on: 10th September 2020

Extremely helpful and professional service.

I recently had a leak under the sink that flooded my kitchen. The online process was excellent and the surveyor was friendly and very informative. Reviewed on: 10th September 2020

Quick and easy application and excellent cover and price.

Moved house and was looking for building and contents insurance. Great experience with Policy Experts so far - easy to set up, good cover and great price. Communication has been good and clear to date and all policy documents available online with easy login. Reviewed on: 10th September 2020

Easy to arrange and exceptional value.

Exceptionally easy to arrange, no quibbles, great price, no hassle. Ideal transaction. Reviewed on: 10th September 2020

Excellent service - would recommend

Really great service, very efficient and much cheaper than my old insurance- Thank you!! Reviewed on: 10th September 2020

Quick and easy

Comprehensive cover at a competitive price. Would hessitate Reviewed on: 10th September 2020

Great customer service

Never had any issues, great customer service and communication. Reviewed on: 10th September 2020

Home insurance

Very easy to use and gave me the best price, will use again and will recommend Reviewed on: 10th September 2020

Great value for money.

Loads cheaper than the other insurers, for the same level of cover. Great value for money. Reviewed on: 10th September 2020

Excellent service

Very pleased with the service and cover and At an unbelievable price Reviewed on: 10th September 2020

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