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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick and cheap

Dealt with my quote and offered me the best price Reviewed on: 15th August 2020

Very helpful

Had issue with Dd not be set up but was sorted very quickly Reviewed on: 15th August 2020

Easy and great price!

Easy to deal with. Quotes are simple. Great price when comparing. Third time I’ve taken home insurance with Policy Expert Reviewed on: 14th August 2020

Assured insurance

Easy to use website and portal for documents. Call centre staff very knowledgeable and easy to talk too. Happy to review very positively. Reviewed on: 14th August 2020

Friendly and helpful staff

I found it so easy to get the quote and it was great value for money, beating other like for like quotes Thank you Reviewed on: 14th August 2020

Expert coverage

I found Policy Expert on a comparison website and they offered me a much more extensive house insurance cover at a much better price Reviewed on: 14th August 2020

Good value for money

Great value for money - few things like legal cover included for free Reviewed on: 14th August 2020

Great value for money

Home insurance at a great price with great customer service Reviewed on: 13th August 2020

Efficient Service

Excellent value for money . Policy assurances give peace of mind. Reviewed on: 13th August 2020

Home insurance renewal

Recently renewed my home and context insurance. I was able to get a cheaper/low insurance quote on calling through to the customer service. Reviewed on: 13th August 2020

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