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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home insurance

It's the first time I have used Policy experts, the insurance questions didn't seems so drawn out as the usual questions for first time users. I found the whole experience really simple to get my home insurance and the price was brilliant compared to other insurers which is what this company is about saving money. Reviewed on: 13th August 2020

Nice & easy

The process was smooth and I’ve experienced no problems at all. Reviewed on: 13th August 2020

Great value and service

I've been with policy expert for a few years this year it automatically renewed and I couldn't afford to pay the annual amount as I normally do do they agreed to change it to a direct debit even though it was past the renewal date and they also offered a cheaper insurance which was fantastic Reviewed on: 12th August 2020

Great value policy.

Shopping around for home & contents insurance I found policy expert near my existing insurer by £100 - we signed up straight away. Reviewed on: 12th August 2020

policy expert insurance review

I can only give positve experiences of policy expert home insurance . Since I have been insured with this company I have had both peace of mind and certainty that my home will be covered whatever might happen. Reviewed on: 12th August 2020

Easy and value for money

It was easy to get a quote, and taking out the policy & getting documents was straightforwards Reviewed on: 12th August 2020

execellent value for money home insurance

policy expert came across online click and go home and contents best price and not only free cover for heating free cover for pluming highly recommended Reviewed on: 12th August 2020

Great value and very easy to purchase

Very ease to purchase the insurance cover that I require with a bonus thrown in would recommend it to anyone Reviewed on: 12th August 2020

Very easy process

it was a super easy and quick process changing my home insurance to Policy Expert. Thank you! Reviewed on: 12th August 2020

Does everything it says on the tin

I have to say i quite often try and chase better deals using well known websites but 9 times out of 10 i end up with Policy Expert because they are easy to use and uncomplicated. Reviewed on: 12th August 2020

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