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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great insurance policy...

Great service, fab policy. It's about time we had a company that awards us for not paying the price for others insurance fraud. Thanks. Reviewed on: 31st July 2020

Fair pricing

I had a very good deal and will highly recommend. Reviewed on: 31st July 2020

Competitive quote

Very competitive quote with high level of cover. Reviewed on: 31st July 2020

Best cover for the best price.

Saved me £95 compared to the renewal quote. Reviewed on: 31st July 2020

Fast easy friendly service

Fast easy friendly service and all done on website which was easy to use Reviewed on: 31st July 2020

Insurance

The duty was easy to use and some great offers Reviewed on: 31st July 2020

Absolutely smashed the closest like for like quote !!!

I'm thrilled with my new buildings and contents insurance from Policy Expert. I have saved a whopping 80 pounds, on the closest quote, meaning I could afford to pay for my policy in one go, instead of in instalments. I will be sure to recommend to my friends and family. Reviewed on: 31st July 2020

buildings and contents

Very easy to set up, extremely competitive quote, not the cheapest, but offering so many free add ons that it would be madness not to go with it! Reviewed on: 31st July 2020

Good to deal with.

I found Policy Expert good value and easy to deal with. Reviewed on: 31st July 2020

5 Star! Great service and excellent value

My experience with Policy Expert was quick and easy. Great communication and couldn't find a better deal anywhere else. Would highly recommend to friends and family :) Reviewed on: 31st July 2020

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