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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Policy Expert

Excellent website, easy to navigate, best price. Reviewed on: 31st July 2020

Excellent and friendly service

What an awesome company!! Brilliant customer service Reviewed on: 31st July 2020

Quick, easy, simple to use

Was very simple to sign up to, everything explained well. Had bought insurance, got a login and had my new documents withing a couple of minutes. Would recommend to take the stress out of buying new insurance! Reviewed on: 31st July 2020

Very knowledgable

As above plus was a nice person to talk with on the phone, answered all my questions and got me an unbeatable quote, the other comparison sites couldn’t get anywhere near the quote fron policy expert Reviewed on: 31st July 2020

Great cover at competitive prices

I have had to claim on this insurance so I cant review that process, however policy expert have excellent cover and really competitive pricing. Reviewed on: 31st July 2020

Good choice

So far so good. Good, efficient communication and easy to sign-up to. Reviewed on: 31st July 2020

Fast, efficient service.

Straight forward set up. Immediate reassurance! Reviewed on: 31st July 2020

Helpful phone Service

Josh sorted me out with exactly the policy I needed Reviewed on: 31st July 2020

Quick and easy with reasonable prices

I bought my policy on line Payed for it all and saved money Very good prices Quick and easy to buy quote and sent to you in an email straight away. Bought through top cash back and made £21 for buying it. Access only £100 but you can pick other amounts Emergency cover My old insurance could not beat the price was in fact £180 more!!! I payed £121 for my insurance for the year plus had £21 cash back, realistically it cost me £100. I'm thrilled thank you Policy Expert, I can't see this company being beaten on price Reviewed on: 31st July 2020

Best insurance ever

I was searching for a good insurance company that covered both my house and contents. More importantly, legal cover included. Policy Expert blew everyone else out of the water on 1)Price 2)Value for money 3)Even inckuded breakdown cover. I would highly recommend Policy Expert to anyone looking for a great insurance policy. Reviewed on: 31st July 2020

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