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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Efficient responsive customer care

Very efficient and professional service, website easy to navigate, clear and easy process and very good value for money Reviewed on: 31st July 2020

As easy as 1, 2, 3

I've bought insurance through these guys for a number of years, due to pricing and ease of use Reviewed on: 31st July 2020

Great price

Great price and easy to purchase product would definitely recommend Reviewed on: 31st July 2020

Quick and easy

I recently took out home insurance with Policy Expert. It was so quick and easy to do and I got it for a really cheap price! Reviewed on: 31st July 2020

Good customer experience

Very patient to take through the process Reviewed on: 31st July 2020

Review

Made simple and easy to start the policy, highly recommend. Reviewed on: 31st July 2020

Value for your money

Very easy to apply for good features and amazing value Reviewed on: 31st July 2020

Easy website and simple no fuss setup.

Very easy to setup and a wallet friendly policy covering most of what is required. Reviewed on: 31st July 2020

Excellent and good value

Good value for money, excellent service Reviewed on: 31st July 2020

Great insurer

Quick and easy to set up, good price and the online portal is simple to navigate. Reviewed on: 31st July 2020

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