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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Brilliant

So easy to deal with. Quick efficient, just what we wanted. Would highly recommend. Thank you. Reviewed on: 30th July 2020

Great service

Great price, quick, easy and convenient Reviewed on: 30th July 2020

New customer

Only started to use policy expert recently so early days but so far so good. Just hope I never have to use them for claims as never had to do with any insurance in past. Good price compared to other companies Reviewed on: 30th July 2020

I will never use a different home insurance provider

I can’t recommend Policy Expert high enough. My previous home insurance provider came across as confusing, when explaining my policy but Policy Expert have made the whole process so simple and easy to understand that I will never use another home insurance provider. Very good premium offered as well. A* company! Reviewed on: 30th July 2020

Easy to register

Excellent value and far better than other companies. Reviewed on: 30th July 2020

Easy to deal with, great prices

Very simple to deal with, good website, great prices. Reviewed on: 30th July 2020

Great service, money saver thank high street and online insurance provider

Fantastic fast service over phone and online . Price quoted was cheaper than high street insurance provider . All in one content and building insurance had all that I required for my bungalow and still was cheaper with accidental damage cover . To compare with all the options it took me two days using comparison sites and they always came to top with a service top rated . Reviewed on: 30th July 2020

Favourable

Easy to complete good price good cover Reviewed on: 30th July 2020

No Fuss No Bother Just saved £50

As above, simple and straight forward Reviewed on: 30th July 2020

Excellent value for money

Clear description of comprehensive policy coverage, very competitive premium Reviewed on: 30th July 2020

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