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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Home and Building insurance

5
Only just taken out policy but please so far. Reviewed on: 30th July 2020

Very happy

5
It was easy to process and I am genuinely happy with my policy. Reviewed on: 30th July 2020

Good friendly staff

4
Very competitive prices, and courteous friendly staff Reviewed on: 30th July 2020

Great quick service

4
Great service with quick turnaround time and flexible extremely happy with the product. Reviewed on: 30th July 2020

Easy process and excellent price

5
It was so easy to get a quote and then buy the policy policy. Straightforward to set up paying by installments. The price was considerably cheaper than any other company for the same cover. Can't find fault with Policy Expert. Reviewed on: 30th July 2020

What is there not to like, Cheap as Chips

5
Did a quote and Policy Expert came up tops. Way better than any other company, which was disappointing as my daughter works for a rival firm Also got a deal with 2 for 1 cinema tickets and food deals Reviewed on: 30th July 2020

Mr Braycotton

5
Got 2 car policyies and get £20 discount and house ins. Always good reinsuring quotes easy to sort Reviewed on: 30th July 2020

Highly rated and excellent service

5
Very easy and very quick response also excellent quote in regards to other providers. Reviewed on: 30th July 2020

Great price and overall value

5
The policy included Legal and Home emergency - great value as the price was £281.50 less than my current providers renewal quote! Reviewed on: 30th July 2020

This is the cheapest insurance price I have had in many years.

4
I haven't been with this company for long so I don't have much to say at the moment in terms of experience. But I am satisfied with the experience that I have had so far. Reviewed on: 30th July 2020

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