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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Awesome

Great product value for money easy to compare will use again Reviewed on: 30th July 2019

Great service

Very good price and easy to complete Reviewed on: 30th July 2019

Awesome customer service

Really helpful advisors. Everything was easy to follow and explained in a very straightforward manner. The online policy was easy to access and great for keeping documents together. Reviewed on: 30th July 2019

Quick , easy , hassle free

Got a quote answered a few a Questions and got a really good insurance deal , same cover as everywhere else at a much lower price ...... happy happy happy Reviewed on: 30th July 2019

Very good

They provided us with the best compromise between price and services required, very happy! Reviewed on: 30th July 2019

amazing service

I have only been with the company a few days and have had to call a couple of times to query my policy. The service received was second to none. Reviewed on: 30th July 2019

Value for money

Clear terms and conditions. Good value for money. I like the fact prices are fixed for 2 years Reviewed on: 30th July 2019

Easy set up

Have recently taken out home insurance, easy and simple process to set up so far good customer service. Reviewed on: 30th July 2019

Good value

Good value and clear policy notes. Easily accessible Reviewed on: 30th July 2019

Very competitive prices. Was quick and efficient and my renewal was completed the same day

After being with the same provider for 7 years I was shocked to see how much I was paying unnecessarily. Used money expert and this company came highly recommended and a third of the cost with the same requirements. Renewal was easy and completed the same day. Very happy with the service. Reviewed on: 30th July 2019

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