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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good Policy

Quick yet thorough questionnaire, good price for what is on offer Reviewed on: 29th July 2019

Value for money

Home insurance is competitive and it is simple. All online and it is easy to handle. Reviewed on: 29th July 2019

Good cover and value

Good value, comprehensive cover. I would recommend. Reviewed on: 28th July 2019

Easy set up and a decent price.

I found it your web site clear and quick to input info, also I liked the competitive premium price. Not to mention the choice of extras should you require them. Reviewed on: 28th July 2019

Excellent

Cheaper than others quote I found and cover all my needs. Reviewed on: 27th July 2019

Excellent service and price

Very good friendly, my service customer officer was very patient and kind to explain everything. Well done!!! Reviewed on: 27th July 2019

Great experience

Easy website, quick response, very competitive price for excellent insurance cover Reviewed on: 27th July 2019

Excellent product and excellent service

Great service and a great price Reviewed on: 25th July 2019

A good policy that does what i need

It was easy to buy your product, everything was explained as i whent through the policy. Reviewed on: 25th July 2019

Quick easy and best competitive price online in my opinion

My previous insurer wouldn't even price match or even consider a better price for a years insurance. Got a better deal straight away from Policy Expert saving me just over £80 from what my old insurers renewal price was going to be. All the excess, cover etc were identical so it would've been silly not to take out my home insurance with Policy Expert. Reviewed on: 25th July 2019

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