Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very easy, but through, to set up policy.

Very easy, but through, to set up policy. Fully details were quickly provided. Good explanation as to how proceed if any issues. Reviewed on: 2nd August 2024

Expertise...

I was persuaded to use Policy Expert because of their efficiency and price. Reviewed on: 2nd August 2024

Like any other policy I've had in the past, can't sa...

Like any other policy I've had in the past, can't say much as never made a claim Reviewed on: 2nd August 2024

Good value for money

Good value for money - always compare insurers annually so only been back with Policy Expert this year Reviewed on: 2nd August 2024

Great service and fair pricing.

Great service and fair pricing. The insurance available has good features and flexibility. Reviewed on: 2nd August 2024

It was easy to chose this policy.

It was easy to chose this policy. Good price. Reviewed on: 2nd August 2024

Simplicity itself dealing with this company and good...

Simplicity itself dealing with this company and good value. Reviewed on: 2nd August 2024

I haven't yet needed them.

I haven't yet needed them. All insurance is a swindle however so I presume when the worst happens they will likely be as bad as everyone else! Reviewed on: 2nd August 2024

Wonderful company

How do you improve on excellence! Reviewed on: 2nd August 2024

Competitive

I found via Top Cashback and received a substantially cheaper quote. I reccomended to my neighbours and they are customers too Reviewed on: 2nd August 2024

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from AXA 3.21 from 6 reviews
Home Insurance
from Leek Building Society 4.95 from 26 reviews
Landlord Insurance
from iInsure365 5.00 from 1 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub