Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews See your review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Efficient service provided

Fast effective service when I was searching for some house insurance. It was easy and fast to deal with them and get the insurance set up. Reviewed on: 24th August 2023

Easy to arrange competitive insurance

Easy to arrange competitive insurance Reviewed on: 2nd August 2024

A reliable broker

Happy to recommend Policy Expert for your insurance needs. Reviewed on: 2nd August 2024

Fair and competitive pricing.

Fair and competitive pricing. Easy to purchase insurance, good website etc Reviewed on: 2nd August 2024

Easy to set up and manage policy.

Easy to set up and manage policy. Reviewed on: 2nd August 2024

Easy to use and competitive.

Easy to use and competitive. Had several quotes for exactly the same cover but much more expensive Reviewed on: 2nd August 2024

Excellent service

Very easy to set up and very impressed by the way it works Reviewed on: 2nd August 2024

Very easy to set up policy and good value for money.

Very easy to set up policy and good value for money. Didn't have a very good experience when I called to advise I had an accredited alarm fitted, very curt responses. Reviewed on: 2nd August 2024

Happy customer

Easy to get a quote, clear policy documents. Would recommend as a happy customer. Reviewed on: 2nd August 2024

Really easy sign up process, good cost.

Really easy sign up process, good cost. Reviewed on: 2nd August 2024

Very straightforward, no stress and easy to use.

Very straightforward, no stress and easy to use. Reviewed on: 2nd August 2024

Alternative products

Home Insurance
from Suffolk Building Society, formerly Ipswich Building Society 4.90 from 4 reviews
Home insurance
from Lemonade 4.75 from 12 reviews
Landlord Insurance
from LV (Liverpool Victoria) 1.00 from 2 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub