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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Complete package

All aspects of home insurance covered efficiently in one package, and at a very competitive price. Reviewed on: 16th August 2018

great service

Policy Expert provided a great service for my home insurance renewal. Reviewed on: 16th August 2018

Home insurance

Enquired about price and was sorted out Reviewed on: 15th August 2018

Good customer service

Always found staff very courteous & helpful . Reviewed on: 15th August 2018

Carl

Best quote I had. Great deal for the premium with free home emergency and legal cover included. Nice and easy to set up. Reviewed on: 15th August 2018

Expert Service

I've had nothing but straightforward, simple, easy to understand dealings with Policy Expert. I'm more than happy with their services! Reviewed on: 15th August 2018

Great company

Policy in place very quickly, saved a lot of money. Thank you. Reviewed on: 15th August 2018

Mrs Bobertson

Very quick and easy definitely recommend Reviewed on: 15th August 2018

Advantage of being with Policy Expert

They are clear to understand the information they are giving me.they are very patient and polite doing the best they can do for me. I had a better deal with them for my House insurance and my car insurance Than other providers could give me. Reviewed on: 15th August 2018

Efficient, friendly service plus, good value.

The Customer Service Team members are very friendly and dealt with my renewal efficiently. Having checked other companies, they came in the as the most competitive on a like for like basis. Happy customer Reviewed on: 15th August 2018

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