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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great service for a great value insurance product

Service is always A1 with an effortless approach Value for money and don’t feel they are seeking to rip you off at renewal time Reviewed on: 30th April 2018

Excellent gentleman who phoned and made process painless

A lovely gentleman phoned me on Thursday night, 26 April 2018 to discuss my house insurance - he made the whole process painless and easy so much so that I decided to go with Policy Review and not even bother to look elsewhere - I have also recommended Policy Review to 2 friends over the weekend. Reviewed on: 30th April 2018

all good

lived up to expectation of services provided Reviewed on: 30th April 2018

Good value for money

I’m pleased with the level of cover for the price and I’m happy with the excess, some are very high to get a lower price but this one wasn’t. Reviewed on: 29th April 2018

Fantastic

Well it was so easy to apply & i think it was superb! Reviewed on: 29th April 2018

Simple, comprehensive and great!

Great service, simple yet comprehensive package. I will be a customer for a long time. Reviewed on: 29th April 2018

Great value for money.

After searching on comparison websites, Policy Expert came up with the best price with everything covered. Reviewed on: 28th April 2018

Good easy service

No problem. Hassle free and easy. Recommended Reviewed on: 28th April 2018

Helpful, easy and cheap

So, so easy to complete the online form. I had a question and rang the number, the phone was answered within a few minutes by a cheerful gentleman that answered my query. The price of my house and contents insurance is very reasonable and would recommend Policy Expert to anyone. Reviewed on: 28th April 2018

Renewal

Happy to renew my policy again excellent service good price, Reviewed on: 28th April 2018

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