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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good service, good price

Their customer service is very good, and you can have a cash back if you though the TopCashback , so it is valuable Reviewed on: 27th April 2018

Efficient yet good value

Simple and straitforward with no problems Reviewed on: 27th April 2018

All covered

Easy to get the amount of cover you require with some free extras thrown in for good measure all a a great price thanks Reviewed on: 27th April 2018

Policy changes

Policy changes done very quick and easy. customer service is good in that sense. Reviewed on: 26th April 2018

Value for money

Easy set up online & very competitive quotes Reviewed on: 26th April 2018

Very pleased

Very good price and when I phoned got a nice young lady who completed my house insurance and didn't over try to sell me the extras I didn't want Reviewed on: 26th April 2018

Good Insurance Package to cater for your Needs

Policy Expert offers Insurance packages to cater for what you really need all simple to understand very competive Pricing reachable by phone as needed and completly trustworthy . Reviewed on: 26th April 2018

Good customer service

Good customer service from Leah who explained the service I would be getting provided with. Friendly manner on phone. Only downside had to wait about 7 minutes to speak to someone. Reviewed on: 25th April 2018

excellant service

i have had excellant service and would recommend policy expert to friends and family Reviewed on: 25th April 2018

Great service

Great service, Great price, Easy and quickly set up. 5* Reviewed on: 25th April 2018

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