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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy and great value

Really easy to set up, all the extras that you normally pay for are included or free for a year. Great price too. Reviewed on: 25th April 2018

Excellent service

Extremely easy set up and when I needed further information for my solicitor after one 5 minute phone call it was all sorted within the hour. Happily recommend as a good service and excellent team. Reviewed on: 24th April 2018

Amazing value

The price I paid was half of what I pad last year. got the best deal so far.! Reviewed on: 23rd April 2018

Simple and efficient

Good quick easy and at a good price Reviewed on: 23rd April 2018

helpful and friendly

easy access to customer services when needed. no pushy treatment. helpful and friendly. renewing for a second year Reviewed on: 23rd April 2018

Home insurance

Great company, very good value I have been with them for 5 years and never had any worries as I know I’m insured with a good company Reviewed on: 22nd April 2018

Value for money

I looked around lots a different home insurance policy’s and Policy Expert was the best value for money which ment all my insurance needs. Would highly recommend Reviewed on: 22nd April 2018

Very good service

Very good communication and excellent telephone service. Reviewed on: 21st April 2018

Good, simple

Easy to follow good deal from price comparison site. Reviewed on: 21st April 2018

excellent insurance

I have had home & contents insurance with Policy Expert for a number of years and based on the service I have received up to now would not hesitate to recommend this insurer. Reviewed on: 21st April 2018

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