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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick and easy renewal

The prices are realistic and the renewal services is quick and easy Reviewed on: 24th March 2018

Easy steps to follow

Found the site easy to follow although it said you would get a quote in 5mins was a lot longer Reviewed on: 23rd March 2018

Good service.

Good service, polite staff and helpful. Matched my previous years quote. Reviewed on: 22nd March 2018

Quick and easy

The process was quick and easy with a great price Reviewed on: 22nd March 2018

Good Service

Competitive pricing, easy web access and prompt service. Well recommended. Reviewed on: 22nd March 2018

very excellent price

Managed to get great cover for all my requirements at a good price. would definitely recommend. Reviewed on: 22nd March 2018

Easy and effortless

Took the stress out of things was simple easy and stress free Reviewed on: 21st March 2018

GREAT PRICE INSURANCE

ALL THE COVER THAT I NEED AT A GREAT PRICE. STAFF VERY FRIENDLY AND POLITE. NO HASSLE POLICY AND WOULD BUY AGAIN. Reviewed on: 21st March 2018

Home insurance

Hassle free renewal and no big increase in cost I'm saving hundreds over previous insurer Reviewed on: 21st March 2018

Was so friendly and helpful

I made the mistake of buying 2 insurance policies ... one being an automatic renew from yourselves... I tried to cancel the admiral policy as yours was actually cheaper but they wouldn’t let me without a £25 fee (even though it was within the cooling off period) however you did- and was lovely both times I rang- I shall defiantly call the next policy I need. Reviewed on: 20th March 2018

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