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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Auto renewal but best rates

easy and good rates, beat all other quotes around too Reviewed on: 18th February 2018

good price

price was good i understood all that was coyered or not Reviewed on: 16th February 2018

good service

Good and friendley service and cost effective Reviewed on: 16th February 2018

Very good

My experience with Policy Expert has been very good Reviewed on: 16th February 2018

Good value quick and easy

Ive used policy expert for various policies. There renewal prices are not over inflated which means I was happy to renew again this year. Uk call centre quick easy and helpful. Would happily recomend no nonsense insurer. Reviewed on: 16th February 2018

Easy peasy

So easy to set up with great features within the cost what a great company Reviewed on: 15th February 2018

Very helpful and friendly

Very pleasant experience, very nice and friendly person that called Reviewed on: 15th February 2018

Been with these guys for a few years now

Over the years I've always found Policy Expert to be helpful , always able to talk to someone and give you a good competitive deal. Reviewed on: 15th February 2018

Seamless service

The quote was better than my current provider, easy to adjust to my needs and what all in all the process of applying, purchasing and receiving confirmation was faultless. Would highly recommend. Reviewed on: 14th February 2018

excellent easy sign up

I was reviewing my home insurance and found this policy a lot cheaper for similar cover than my last insurer. Signed up online , clear policy details Reviewed on: 14th February 2018

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