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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

User-friendly insurance

I am happy with the service provided. The process of setting up and finalizing the insurance was straight forward and easy to understand. The premium price is good for the cover received and my policy documents are easy to understand. My only improvement would be to send policy documents in a zip file on one email for ease of access. Reviewed on: 4th February 2018

New policy

Quick and very easy and straight foreard to set up Reviewed on: 3rd February 2018

Quality of service . Amazing !!!

I received my home insurance quote as I expected , and then a phone call from Policy Expert , the young lady who spoke to me could not of been more helpful and even discounted my renewel price . The service provided is sheer QUALITY from start to finish . Many thanks Mr S Partridge Reviewed on: 3rd February 2018

Simply insured!

A very easy process completed in minutes. Good choices plus offers of extras. Obviously a full review would need experience of a claim (hope not to have one) but happy as can be so far. Would recommend Reviewed on: 3rd February 2018

Fab

So reasonably priced I will highly recommend Reviewed on: 3rd February 2018

eccellent as always

no problems applying for insurance, cheaper than other companies haven't had to make any claim yet so hoping that if I do it will all go smoothly Reviewed on: 3rd February 2018

Satisfied customer

Good company with a perfect customer support. They are friendly with good offers. A+++++ Reviewed on: 3rd February 2018

Home Insurance

Managed to get this quote through a compare site and it was much cheaper than my current provider - very happy customer!! Reviewed on: 2nd February 2018

Excellent Service

The lady who dealt with me was friendly and made the whole process easy. Reviewed on: 2nd February 2018

Great value for money.

No hesitation in renewing for second year. Reviewed on: 1st February 2018

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