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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very professional service

Slick professional and accurate. Very pleasant assistance when I telephoned with a query. Reviewed on: 30th January 2018

Easy to deal with and efficient

Hassle free and easy to deal with .. would recommend to friends and family and a really good price as well Reviewed on: 30th January 2018

easy to use company

have always found it to be a swift and efficient service offering competitive rates. And paperless which helps enormously to keeping rates low. Reviewed on: 30th January 2018

Home insurance

So easy to set up very helpful would defo recommend Reviewed on: 29th January 2018

Very easy to fill in information online

I compared a lot of home insurance quotes and after checking through found this to be the best Reviewed on: 29th January 2018

Quick and easy policy

Fansatic policy, quick to sort out, other than the initial phone call which was great, all the rest of it was done online brilliant Reviewed on: 29th January 2018

Excellent Quote and Customer Service

The quote provided by Policy Expert was amazing. The price included everything that I required for my cover. In addition, I had to speak to Customer Services to change my Direct Debit mandate and they quickly and efficiently changed the date without any bother. Reviewed on: 29th January 2018

insurance renewal with ease

nothing could be simpler when it's time to renew house insurance. Just a click away after I had confirmed that the quote was competative Reviewed on: 29th January 2018

Quick and efficient; insurance made easy.

Everything about purchasing insurance was straightforward and simple. Reviewed on: 28th January 2018

Good insurance

We have renewed as the new renewal price is not vastly different to our previous policy price. Other insurers often raise their renewal prices considerably. Policy Expert are a refreshing change! Hopefully we will still be with them this time next year!! Reviewed on: 28th January 2018

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