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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Quick & easy set up

4
Polite staff quick set up. All documents emailed so had within minutes and could electronically sign. Reviewed on: 26th January 2018

Seems a fair price

5
Quote was £45 less than my current insurer, for the same level of cover, plus got free home emergency cover as well Reviewed on: 26th January 2018

Very satisfied with service and price.

5
We renewed our building insurance cover at a satisfactory price and we were pleased with the service. Reviewed on: 26th January 2018

Easy to do

5
So easy to do, policies sent out by email, so no paperwork. Reviewed on: 26th January 2018

Simple and easy

4
Best price by a long way and good cover Reviewed on: 26th January 2018

35% cheaper than my renewal

5
Renewal was £265 they quoted £150 with free home cover for same level of cover, no brainer. Reviewed on: 26th January 2018

Great service and brilliant price

5
Easy to set up, great price and service. Would highly recommend Reviewed on: 26th January 2018

A great company

5
I renewed my policy today, they gave me a great price :) been with they a few years now, always have a great price, very happy with them :) Reviewed on: 25th January 2018

Wow

5
Time to renew my ins, contacted policy expertand was more than satisfied with the outcome, the person that dealt with me,was very helpfull, and very professional. Can only praise PE, and would reccomend them t all my friends Reviewed on: 25th January 2018

House insurance

5
Very helpful agent and good price Reviewed on: 25th January 2018

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