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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good fast service

Set up online was so easy and everything was clear to understand and quick to set up Reviewed on: 16th January 2018

Slick and efficient Service

No hassle service. If your prepared to stay with Policy Expert, then let them deal with the admin, sit back and put your feet up, because you don't have to lift a pen. Thank you. Reviewed on: 15th January 2018

Quick easy and great value

Found the whole experience very straight forward, easy to understand and easy to complete online Reviewed on: 15th January 2018

Fantastic and easy to use

The website is self explanatory and very easy to use. Very pleased with my quote. Reviewed on: 15th January 2018

quick and easy

pleasant to communicate with,a pleasure to deal with.would recommend. Reviewed on: 15th January 2018

Simple renewal, less than inflation increase year on year

Documents arrived, checked them through and despite the news headlines pleased to find the price hadn't really increased much at all. Reviewed on: 15th January 2018

Efficient, Comprehensive and complete satisfaction

When I checked other comparison sites I found it made complete sense to stay with someone that understood my requirements and at a price that still beat the others. Reviewed on: 15th January 2018

Efficient

Really good communication explaining everything and very efficient. Reviewed on: 14th January 2018

Renew

Very easy to renew.helpful staff found me a better deal Reviewed on: 14th January 2018

Perfect policy

I got a cheap compare the market renewal price which was £60 cheaper than the next best so i rung them to make sure it was all correct and no hidden surprises. The call was answered strait away with no queing The lady on the phone was very nice made it all simple and the price was genuine with a good level of cover. ...PERFECT POLICY.. THANKYOU. Reviewed on: 14th January 2018

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