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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

No cover for theft

Good price, Good website, Good levels of cover, but an endorsement stating loss from theft when 'no lawful person is home' is NOT covered (no reference to forced entry in this part) means I've had to cancel and take my business to an insurance company who will actually insure me against theft..... Reviewed on: 18th December 2017

Quick, Easy and Competitive

Policy Expert are efficient and good value for money Reviewed on: 17th December 2017

Great price and great what is included in the policy that is extra with other policies.

Did it online but good experience Reviewed on: 17th December 2017

Policy Expert

Very efficient service. Automatically updated our home insurance policy without us havington to do a thing. Reviewed on: 17th December 2017

First Class

Brilliant value for money policy , and very good clear and precise Easy to follow website, took no time at all to set up . Reviewed on: 17th December 2017

Great value

Very easy online service. Great value product. Reviewed on: 16th December 2017

Home Insurance

Good cover at reasonable price. Very helpful and not pushy representative on phone. Good renewal quote and offers when continuing policy with Policy Expert unlike other companies who increase policy once your with them. Reviewed on: 16th December 2017

very nice to be with

im looking forwerd to a grate year of cover and thank you Reviewed on: 16th December 2017

Easy renewal

Got my renewal through and it was so competitive I did not even bother trying a comparison between other insurance company's. Reviewed on: 15th December 2017

The yearly challenge!

The yearly challenge to renew my insurance was a pleasant experience for a change. Everything explained and questions answered. Already recommended Policy Experts to my sister. Very happy lady. Reviewed on: 15th December 2017

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