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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

DOES WHAT IT SAYS ON THE TIN

Straightforward. No hidden la.nguage. Tailored to your insurance needs. Very specific. Reviewed on: 5th October 2017

Good company, easy to renew competitive prices

I bought my home insurance with policy expert for the second year in a row. They were able to match the lowest quote I got on a comparison website. The CS rep I spoke to was very polite and helpful and answered all my questions. Will buy again from them and recommend to friends and family. Reviewed on: 5th October 2017

Always good to ask

Had a renewal called up and blagged them down, to much cheaper than anywhere else!! Reviewed on: 5th October 2017

home policy

never had no problems with this company and offers good value for your money Reviewed on: 5th October 2017

Quick, easy, friendly and competitive

Helpful and responsive with good customer service Reviewed on: 5th October 2017

Great value, easy to set up

I completed a quote on a comparison website with Policy Expert providing my specifications, I then telephoned to clarify the details, excellent salesperson who explained in full, all completed in a short space of time, very pleased with the service so far, would recommend Policy Expert. Reviewed on: 4th October 2017

Able to get better cover at a very good price quickly

Questionaire was straight forward and precise. Reviewed on: 4th October 2017

fantastic

brilliant value for money far more so than any other provider that I compared with Reviewed on: 4th October 2017

Value for money

When my insurance went up by rather a lot and therefore I shopped around. This company were the cheapest and the customer service is really good. Reviewed on: 4th October 2017

Quick, informative and competitive

Having home insurance is a necessity and this site gave me a quick and competitive quote. Very happy. Saved money and time. Reviewed on: 4th October 2017

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