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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to use and great cover

Our policy was really easy to set up and we had options to cover all aspects of our belongings we required! :) Reviewed on: 22nd September 2017

Exactly what was needed

Easy to use, helpful information! Clear and simple. Reviewed on: 22nd September 2017

Policy cost dropped by two-thirds

Went through comparethemarket.com after receiving a renewal notice for in excess of £340. Policy Expect have provided a superior level of cover for a price just above £100. Reviewed on: 22nd September 2017

Cheap as chips !

My previous insurance broker that I was with for 12 years became far too expensive, I phoned them , they couldn't help me , no apologies . So glad I found these guys on a compare website Reviewed on: 22nd September 2017

PAINLESS

SIMPLICITY and PROBLEM FREE . REALLY QUICK TURN AROUND OF DOCUMENTS WITH THE ADDED BONUS OF SIMPLE APPLICATION AND INTUITIVE FORM FILLING Reviewed on: 22nd September 2017

Good Value

Have reinsured my home again with Policy Expert. The premium had risen from last year but with a short phone call I was able to re-negotiate with only a very small increase. I was impressed that I was connected to the firm within minutes of ringing and spoke to a very knowledgeable staff member based in the UK. He was very polite and resolved my desire to go looking for alternative quotes with all the hassle that involves! Well done Reviewed on: 21st September 2017

Easy set up

Nice man on phone, quickly done and well priced. Usually the second year goes right up in price but this was very marginal so I didn't bother to shop around as it is such a faff! Reviewed on: 21st September 2017

JUST TAKEN OUT POLICY

THE ONLINE PROCESS WAS EASY TO COMPLETE AND THE TERMS WERE GOOD FOR HOME INSURANCE Reviewed on: 21st September 2017

Offered great value and over and above the products included in the price from other vendors

Easy to sign up with clear questions about your details, circumstance and property in order to complete your application. Reviewed on: 21st September 2017

Policy renewal

renewal invites you to check if you can get a cheaper price, in my experience you can. I then contacted them with the best price offered to me and asked them to match it which they did. Reviewed on: 21st September 2017

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