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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9137)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Excellent Service from Property Expert

I have had my home insurance with this company for 3 years now. I find the customer service excellent and and they are unbeatable on price regarding the cover they give. Reviewed on: 13th September 2017

Efficient and not too expensive

Cheaper like for like quote as compared to other companies. Easy to take out policy. Renewal is extremely easy. Newsletters keep me up to date Reviewed on: 13th September 2017

Coverage at good price

Policy expert had excellent reviews and being a uk based company was a attraction Reviewed on: 13th September 2017

Good deal

Very happy with the cover provided and all at a very reasonable price. Now I just hope I never need to use them ;-) Reviewed on: 13th September 2017

Great price

Great price and easy to set up direct debit payments online. Reviewed on: 13th September 2017

quality with quality price

Trustworthy and informative at a quality price Reviewed on: 13th September 2017

Excellent value for money company

Good price, great service, highly recommended! Reviewed on: 13th September 2017

Home insurance at its best

Easy to organise online,competative,no hidden extras, straight easy to understand policy. Reviewed on: 13th September 2017

Efficient and cost competitive

Price and policy cover is good. Renewing cover through the call centre was easy and efficient. Fortunately, I have never had to make a claim but I am confident everything is covered just in case. Reviewed on: 13th September 2017

Excellent customer Service at good value for money

On telephoning Policy Expert to renew our Home Insurance, I found the staff to be polite and very helpful to our requirements. A fast and efficient service was provided and our Insurance premium was renewed at a very reasonable price. Highly recommended. Reviewed on: 13th September 2017

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