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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Fast efficient service

Given advanced notice of renewal date and offer with option to opt out if no longer suiting our needs. Took renenwal all sent via email, hassle free. Reviewed on: 12th September 2017

Excellent price and service

Great service after the first year other providers were cheaper but policy expert beat the price. Reviewed on: 11th September 2017

Couldn't be happier - glad i switched

Great service a great price to boot! Woohoo Reviewed on: 11th September 2017

Value for money

Competent staff . Affordable quote. Reviewed on: 11th September 2017

Good pricing, helpful staff

Received a competitive quote. Staff appear to have good attention to detail. Reviewed on: 11th September 2017

House and contents insurance.

This is the third year we've used Policy Expert. Having looked at different comparison websites,this is still by far the best value for money. Reviewed on: 11th September 2017

Quality and value with care

I found Policy Expert to be consistent in their approach and very helpful. Policy Expert is also value for money with all the quality I need. I have used Policy Expert for years and will continue to do so. Reviewed on: 10th September 2017

Quick and Easy

Quick and easy process with lots of excellent free features Reviewed on: 10th September 2017

thank you for making it easy to renew

policy expert are very helpful and make it easy to renew Reviewed on: 10th September 2017

Quick as easy

Bought online, quick and easy to get a quote and buy Reviewed on: 10th September 2017

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