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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Makes a boring chore easy

Happy with the ease of renewal and the cover received. Knowledgeable customer service operators and range of ways to get in touch. Reviewed on: 3rd September 2017

home insurance

have been with policy expert before and had no trouble when I made a claim so for that reason I decided to insure with them again . Reviewed on: 3rd September 2017

Friendly and helpful operator

Friendly advisor helped me get my insurance set up and beat my renewal quote. Great service Very happy and I would recommend Reviewed on: 3rd September 2017

a good company

although i have yet to make a claim i find policy expert courteous and helpful, also their charges are very reasonable. Reviewed on: 3rd September 2017

Excellent price

I have used policy expert for a couple of years now, their prices are the best and you are also getting legal cover included. Reviewed on: 3rd September 2017

Good service, good price.

Best price on Confused.com and helpful in the phone with finer details. Recommended! Reviewed on: 3rd September 2017

Great prices

Found it very easy to purchase my home insurance from Policy Expert on line and for me who's not very au fait with the Internet, it must be easy, to top it all the prices are great. Reviewed on: 3rd September 2017

FANTASTIC!

Feel safe knowing that if a problem occurs they will always be there for me, what more could you ask for! Reviewed on: 3rd September 2017

Good price and policy cover

Easy to buy and the price was good. Cover is good, not had to claim anything so hopefully the service is as good. Just hope they don't push the price up when I renew but suspect they will. Reviewed on: 3rd September 2017

Great tool

Tailor made policy which I wanted Reviewed on: 3rd September 2017

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