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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Great customer service

I've been using Policy Expert for the past 3 years and I'm convinced that they give the best deals. Also highly impressed by the customer service I've received when I've contacted them by phone and the fact that my calls are answered promptly which is unusual these days! Reviewed on: 1st September 2017

Great product

Cheap but good cover for the money. Reviewed on: 1st September 2017

Happy Customer

Very good value, competitive and regular e-mails to check all is well and timely reminders. Reviewed on: 1st September 2017

Home insurance

One of the cheapest insurance I have ever purchased Reviewed on: 1st September 2017

Great service. Good advice

Very competitive price. Excellent service Reviewed on: 1st September 2017

Great customer service, really happy with price, has cut our renewal price by half! An excellent saving!

Quick and easy service, no problems to set up, very convenient for busy working people. Would definitely recommend to friends and family! Reviewed on: 1st September 2017

Great cover great cost

Was so easy to complete , no hassle and immediate cover Called customer service very helpful Reviewed on: 1st September 2017

Happy

Good price excellent service happy happy:) Reviewed on: 1st September 2017

Quick & easy renew

Good helpful service, friendly on the phone Reviewed on: 1st September 2017

excellent cover for a modest price

Been with policy expert for some years now,can't see me changing any time soon.The competition doesn't come even close; Reviewed on: 1st September 2017

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